Tuesday, December 31, 2013

Fixing Volume Issues In Mozilla Firefox

Mozilla Firefox is the web browser released by Mozilla Corporation for Windows, Mac, Linux, and Android operating systems. Like other browsers, Firefox also occasionally show troubles while playing the audio content. However, there is no need to get worried, as there are simple and easy Mozilla troubleshooting steps available to fix the issue.

Why the issue arises?


Generally, an audio content is played in the browser by using a series of plugins. Hence, you will not be able to hear any sound from the file you are playing if you do not have plugins installed in the browser. Similarly, conflicting plugins is another reason for the failure of playing audio files in Firefox. Therefore, it is necessary to update the plug-ins of your Mozilla browser regularly for uninterrupted playing of audio files.

The best way to solve the issues related to volume in Firefox is by troubleshooting the Flash, Java and other plugins. This can be done by disabling them, and again enabling them, and then checking whether the issue has been fixed. The rest of this post would help you get accustomed to the various troubleshooting techniques associated with volume in Firefox.

Updating plugins


If the audio in your Firefox browser is not working, it may be because of some missing plugins or due to outdated plugins. Therefore, it is best to either update the plug-ins or install a new one in your browser. Follow the instructions given in the Firefox plug-in status page for updating the outdated plug-ins.

Conflicting plug-ins

Sometimes, if you have one or more of the same plug-ins installed in your browser, then there is a chance that your browser won’t play audio files properly. In this case, it is better to check for the conflicts by disabling the plug-ins. This can be accomplished by visiting the menu Tools and choosing the option Add-ons. Next, from the Add-ons Manager panel, click the tab named Plug-ins. Following, click the button Disable and test the issue once again.

Enable JavaScript


JavaScript is essential for facilitating some interactive functions in some of the web pages. Usually, it comes enabled in Firefox. But, if you are experiencing any audio issues, then check by clicking the Menu of Firefox and click the option Preferences. Then select Content panel, followed by clicking Enable JavaScript. Close Firefox and start once more.

These Mozilla troubleshooting steps would help you fix the audio issues associated with your Firefox browser. For any further assistance, you can get in touch with our technical support team.

Sunday, December 29, 2013

Microsoft Technical Support Scam In Iowa

The issues for Microsoft do not seem to end in the near future. In recent news, hackers posed as Microsoft tech support representatives and tried to gain access to computers and the personal data in Iowa, United States. Iowa Attorney General Tom Miller warned citizens to be alert and avoid providing any information to online tech support staff or telesales personnel.

Speaking to the media, Attorney General stressed upon the seriousness of the matter saying, “We are hearing from several Iowans every day reporting calls from people who claim they are Microsoft tech support employees, and also claim they are either trying to fix some sort of software problem, security problem, or are trying to sell a software license.”

Iowa citizens reported the fraudulent incident to the Consumer Protection Division highlighting that the online tech support staff suggested them to download a software program that supposedly would resolve common issues in the system. However, the said software was found malicious and helped hackers penetrate into their system.

Tom Miller warned Iowans saying, “This is a criminal’s key to unlocking your computer. This scam enables criminals to retrieve personal information such as passwords, financial information and a treasure trove of personal data.” He further added that the hackers could also use the program to damage the system entirely, or make it defenseless against virus attacks.

The complaints filed by some Iowans further point out that the fake customer support staff requested users to provide their credit card information as well. Attorney General Miller told the media that the telesales callers directed Iowans to malicious websites to enter their credit card details and other personal information.

Microsoft responded to the complaints and said in an advisory that neither the company’s support team, nor any of its partners make “unsolicited phone calls” to charge a user for system security, patches, or software fixes.

The tech giant also clarified on the official website that its technical support staff does not make any unwelcome telesales calls, and warns users to be vigilant towards the matter. The official Microsoft tech support center advises to change the admin passwords for the user account, email account, and financial accounts infrequently, if a user feels vulnerable to be attacked by hackers.

Microsoft officials also advise users to keep their system and software updated to ensure maximum security. Apart from that, using potent antivirus software with Microsoft Security Essentials and Windows Firewall would also be quite helpful to prevent malware entries into the system.

Tuesday, December 10, 2013

Mozilla’s New Test Version For Windows 8

With Windows 8 at the doorsteps, many software manufactures have come up with new products or improved versions of their existing products to suit the Windows 8 environment. One such product is Firefox from Mozilla that is now available in the touch avatar for Windows 8. The new test version of Firefox has been released by the company.

What’s new?

A number of new features and functions are packed into the new Firefox Aurora version 26, which will ultimately become the beta and final version of the web browser. In a blog post, Mozilla said, "It has a tile-based Firefox Start experience and supports Firefox Sync, Windows 8 touch and swipe gestures, Snapped and Fill views, and Windows Share integration, all delivered with a streamlined, modern, and beautiful interface.”

The Overall Experience

The Aurora packs a punch with the availability of 3D graphics with WebGl interface, hardware accelerated video and also a brand new asm.js technology, which does the function of speeding up some of the JavaScript software. Earlier, the H.264 video codec was not supported by Mozilla but now playing of H.264 video is possible.

Improvements In The Coming Days


Mozilla also mentioned, “Over the coming weeks, we'll be almost exclusively focused on improving performance and responsiveness. This is still a preview and while most of the features are very nearly complete, we know there are bugs.”

Voices Raised By Google And Mozilla


Microsoft earlier planned to make Internet Explorer the supreme web browser, by restricting features on other browsers like the Chrome and Firefox for the Windows 8 environment; but it is a completely different ball game now. For the Windows RT OS, the restrictions are still in place. Mozilla and Google counteracted to the restrictions saying that when it comes to performance and security, their browsers have no match against the Internet Explorer.

With the Windows 8 at the doorstep, Microsoft has been boasting about tons of Windows 8 features that are going to give the users a mind blowing Windows 8 experience. Microsoft hopes that the Windows 8 turns out to be a huge hit and hopes that users will hop on to the Windows 8 owing to the unique Windows 8 features at hand, which promise a one of kind OS experience. Microsoft hopes that the successor to the Windows 7 OS turns to be a huge success and not like the Windows Vista debacle.

Wednesday, December 4, 2013

Resetting The Wireless Network Password In Windows Vista

Windows Vista is an operating system released under the Windows operating system series. You will need to provide security codes or passwords for your home and office networks so as to prevent unauthorized access of the network by malicious users. This is very important for saving your bandwidth and data usage. One can easily configure a wireless network in a computer running in Windows Vista operating system. The Windows Vista help forum provides simple instructions to Vista system users for changing or resetting the password of a wireless network connected to your system.

Instructions
  • Go to the left corner of the taskbar and then click on the orb shaped button to open the Start menu.
  • When the Start menu opens, look for the Network option in the right side pane and click on it to view the networks connected to the system. 
  • Now look for the option named Network Center and then click on it. 
  • Now you can see a new window open showing all the wireless and other networks that your system is connected to. Click on the wireless network that you would like to edit. 
  • Now a dialog box will appear with the name Wireless Network Connection, look for a tab named Security in the dialog box and then click on it. 
  • A new page will appear asking you whether you would like to change the security credentials of the network, confirm your notion. Now type in the new password for the network in the text box found beside the label Network Security Key. 
  • Sometimes the system will ask you to retype the new password, retype the password in the adjoining text box carefully so that the characters are same. 
  • If you retype the password wrongly then you would have to enter the password again from the start, so be careful while typing the password. 
  • Now click on the OK button for saving the new password and close the Network Center window.
If you follow the simple steps described above, then you can easily create a new password for a wireless network connected to the Windows Vista computer. If you find any difficulty while executing the instructions, then feel free to contact the Windows Vista help and support team for getting further assistance.